The following are some of our free articles that can help to improve both your personal effectiveness and leadership skills, which you are welcome to download. We have many other free business articles on a range of subjects that we can also offer if you would like to contact us (03) 9725 3777.

You are welcome to refer to these free articles – however we  ask that if you would like to reproduce any of them, that you contact us first.

Also, if you would like to watch some short video clips in which key qualities displayed by effective workplace leaders are discussed, then have a look at our page Leadership Qualities  Or perhaps you might like to look at our video on Assertiveness Tips  or possibly Job Interview Tips

  Handling The Job Interview With Confidence

Applying and presenting for the job interview can be a daunting process – but there are some proven practices that can help. Remember that the purpose of the job interview is to determine whether your skills, qualifications and personal style fit the requirements of the position you are seeking. It is up to you to prepare thoroughly, so that you can present yourself in the best possible light to the interview panel and convince them that you are the best candidate………

Download our guide to Handling The Job Interview With Confidence

  Assertive Time Management

Many people are feeling increasingly pressured from a workplace in which they perceive that unreasonable demands are often being placed upon them. Click the link below to read our article on saying no to unreasonable demands……

Download our Assertive Time Managment article

  Discussing Performance Concerns With Your Staff

When you are faced with a situation in which it appears that a staff member has not been meeting your expectations, and that reasonable performance standards are not being met by them, then you need to raise your concerns immediately with your employee. However, the way in which you prepare for and manage such a discussion will determine whether the exchange proves to be either constructive or destructive to the on-going working relationship between the two of you. The following article offers some suggestions about how to approach such a discussion …….

Download our guide to Discussing Performance Concerns With Your Staff

  Effective Delegation

Many managers operate on the mistaken belief that they have enough time to do everything. This is indeed a myth, because we are working in an era where what is asked of us by stakeholders is typically greater than our own personal capabilities.Many managers operate on the mistaken belief that they have enough time to do everything. This is indeed a myth, because …..

Download our guide to Effective Delegation

  Assertive Behaviour

Some people confuse assertiveness with aggression, and think that to assert yourself is to stand one’s ground and argue a point without compromise. …..

Download our guide to Being More Assertive

  Tips for Giving Feedback

Providing performance feedback should be an on-going process, a way of offering your colleague some information and helping him or her to recognise when some change in behaviour or performance is needed. ……..

Download our guide for a summary on how to give performance feedback

  Planning To Take Control

Planning is the key to exercising greater control in your life. Everyone has to plan in order to achieve the things they want. It may be a plan for tomorrows’ work or next years vacation. When you make a plan, you are of course aiming to define a course of action within a certain time frame that will enable you to achieve your goals in the easiest and most efficient possible manner……….

Download our guide on how forward planning can reduce your stress levels

  Negotiating Effectively …. Some quick tips

Good negotiators have mastered the art of give and take – they properly assess the needs of the other party, consider their own needs and then nicely judge the making and seeking of concessions so as to achieve mutually beneficial outcomes. …….

Download our guide  on how to improve your approach to negotiating