The modern workplace is more about influence and less about hierarchy influencing. It's about making connections with people. And you make connections with people by showing them that you are genuinely interested in their goals, ideas, concerns and opinions. The modern business model is based upon building partnerships - with customers, staff, suppliers and the community. There are so many different types of relationships that you need to build and maintain, that you simply can't afford to become complacent and expect that your position title will grant you automatic respect and acquiescence from others.
7 04, 2015