This 2 day training course (Melbourne) is suitable for team leaders, managers or anyone in a new supervisor role who may be seeking practical tips and techniques for getting the best out of their people. The training course is conducted in a highly interactive manner - with participants actively involved through discussions, role plays, case studies & skill practice.

Adjusting to performing a leadership, supervision or management role requires an understanding that your success is no longer being measured purely by your own output, but rather by the output and productivity of the people whom you lead. Learning to manage people can become just as rewarding as technical accomplishments... once you get the hang of how to handle people.  

Leaders who successfully motivate their people have learned you don’t get  engagement in the workplace by making all the decisions yourself. Effective managers will consult with others. They show trust in their people and empower them to act, but will step in and provide leadership and direction when necessary.

The training course outcomes and content can all be tailored to meet the specific requirements of your organisation. Training course content can include …..

Effective Leadership Skills

• How things change when you move into a leadership role;
• Common challenges faced by newly appointed leaders;
• The qualities of effective leaders; evaluating your leadership strengths
• Different styles of leadership

Building Teamwork

• Characteristics of effective work teams; rating your own workgroup
• When and how to involve your team in decision making processes;
• Leading productive team meetings
• The dynamics of change - planning and managing change;

People Skills

• Effective communication and listening skills
• Resolving conflict in the workplace
• Understanding and motivating different personality styles
• How to delegate effectively , to get the best out of your people

Performance Management

• The essentials of performance planning, tracking and performance appraisal
• How to effectively give performance feedback
• The reasons why performance problems can arise
• Resolving performance problems confidently and constructively

Brian Carroll is an experienced training consultant and facilitator with more than twenty years of experience in delivering management skills training. He can design a customized course to be offered in-house for your organisation.