Outlook Training & Email Management

Gain Control of Email Overload -

Increase Personal Productivity!

One of the great challenges of the modern workplace is coping with massive volumes of e-mail communication that assails us on a daily basis. The result for many people is they become overloaded and overwhelmed !

Recent studies reveal that most white collar workers spend 70% of their day on just three major activities – e-mail, meetings, and the constant search for new or stored information. Much of this time is wasted! In fact, the Wall Street Journal has reported that

“White collar workers waste 40% of their day not because they are not smart but because they were never taught the organising skills to function in the modern workplace!” 

The Challenge for Your Business

Although e-mail and information overload is widely recognised as a problem, it tends to be accepted as a nuisance and a ‘cost of doing business’ without realising the severe and much under-estimated impact it has on organisational performance, individual productivity and work-life balance.

So much of our e-mail and other information arrives as an interruption; uninvited, unexpected and burdening us with tasks and expectations that we have not even been able to negotiate! As a result, we now work in a constant state of multi-tasking, trying to balance high priority work with a constant flow of new inputs in what is often a noisy and harried environment. Most people are failing to use the capabilities in Outlook that can help them regain control through more effective email management

Email Management Solutions

Outlook training and email management training in Melbourne can show your staff how to deal effectively with e-mail on a daily basis and help them to increase individual performance, productivity and morale. Most importantly, it will reduce many of the ‘hidden’ costs associated with current inefficient e-mail management practices

• E-mail Productivity Audit

How does your organisation measure how effectively your people currently use e-mail? One of the first steps is to complete an audit that will give an accurate ‘snapshot’ of the current issues, measuring and highlighting the key areas that need to be addressed.

• Email Management Training

A half-day training workshop for a group of up to eight people, that provides a range of highly practical and easily implemented ‘best practice’ e-mail and information management strategies that will significantly reduce the amount of time spent in reading and handling e-mail.  Participants bring their laptops and receive "hands-on" training that shows them:

1. How to set up rules, filters and folders in Outlook that will enable them to more efficiently prioritise, store and retrieve their email.
2. Tips on effectively writing and structuring their message when sending emails
3. How to develop email management routines that can fit a broader time management strategy for themselves

• Executive Coaching in Email Management

One-on-one or small group coaching sessions tailored to suit each individual’s e-mail strengths and weaknesses, as well as their personal work habits and preferences. Coaching can include an executive together with their PA/EA to improve the way they work together to achieve better outcomes.

Contact us today to discuss your needs and how we can best assist you  Ph (03) 9725 3777. Although based in Melbourne, we can deliver email management training around Australia.