Are you looking for ideas to help you prepare some interview questions to ask?
The type of questions you prepare to ask applicants at the job interview very much depends upon the requirements of the position. In larger organisations, there will be formal position descriptions listing the job duties, from which are derived the position selection criteria
If your organisation or smaller business does not have this, then you will need to carefully define the requirements of the position and the type of skills, experience, qualifications and personal attributes that you are looking for. Remember, the interview questions that you prepare to ask applicants must be clearly relevant to assessing applicants against the job requirements, so as to avoid any risk of discrimination.
Here are three sample capabilities that are relevant to many types of jobs - and examples of questions you might use
Interview Questions To Ask for Teamwork
- Tell me about your experience working in teams and ways in which you feel that you have contributed to teamwork in the past?
- If I were to contact people you had worked with in the past, how would they describe you?
- What do you do to help build co-operative relationships with work colleagues?
Interview Questions To Ask for Customer Service
- Tell me about a time recently where you did more than was necessary to keep a customer happy?
- What do you do to ensure that you provide the best service you can to your customers?
- Give me an example recently where you were dealing with an upset or difficult customer who had a complaint – how did you go about dealing with the situation?
Interview Questions To Ask for Planning & Organisational Skills
- Tell me how you go about organising a typical day at work?
- What methods or strategies do you use to plan and organise your work?
- Tell me about a major task or project you worked on recently, and how you went about organising it?
- Tell me about a time when you fell behind on a deadline, how did you handle the situation?
Designing and asking the right interview questions is important ..... But just as important is that that you listen carefully to the response of the interviewee - noting not just what they say, but also being aware of their body language and whether certain questions make them uncomfortable or hesitant. These areas could be points of concern
The following short video clip offers some more tips on preparing to conduct the interview and questions you could ask
IThere are more specific questions listed at Project manager interview questions
If your organisation is based in Melbourne, and you're looking for some assistance in or training in how to conduct the Selection Interview, visit Recruitment Training
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